Frequently Asked Questions

AFFORDABLE WEBSITES BUILD AND CODED IN AUSTRALIA
Web Design Owl

What's the time frame to put the website live online?

It’s a two parties job, time will vary depending on how quickly we get the content, images and information we need to build the website for you. Usually, we start asking the logo as we try to complement your logo colours with the website this is needed and then after we receive all the contents within a week we can finish designing your website.

Who has the ownership of the website?

Good question, with Web Design Owl you will be the owner for contents and images. As you pay us for the design after we receive the full payment you’ll be the 100% owner of your website as we hold no copyright or ownership of your website. Even the website is hosted with us you’ll be the owner of all files so in a case of that you want to change the hosting provider without any exit fees you can get the files to transfer to the new host.

Once the website live if you need any changes to add new content or change an image?

If you host the website with us as it includes 4 free updates don’t worry we got it covered for you. Or simply you can do ith with the website backend. We’ll provide all admin passwords once the website is live and invoice been paid in full.

Where are your servers located?

Our high-performance servers are located in Sydney, Australia and feature 100% SSD storage. also powered bu cloud Linux and Litespeed.

What if I accidentally delete or infect my site?

As our servers back up your site on a daily bases don’t worry we’ll get you up and running back in no time, we can restore your website for an additional fee.

Do you have an office we can visit?

As we provide all our services via email and telephone support. You can contact us anytime between 10 am to 6 pm, 7 days a week. We can do an online meeting if required by sharing screens, therefore, we encourage you to contact us if you have any queries regarding your website design project.